Nairobi pilot

CARENA

Find. Connect. Work. Stay.

Families and verified workers meet in-app — without a phone number changing hands first.

Matching across Nairobi

WestlandsKilimaniKileleshwaLavingtonKarenUpper HillNairobi CBDSouth BSouth CLangataEmbakasiDonholmEastleighParklandsKasaraniHurlinghamWestlandsKilimaniKileleshwaLavingtonKarenUpper HillNairobi CBDSouth BSouth CLangataEmbakasiDonholmEastleighParklandsKasaraniHurlingham

The problem we refuse

A house help in Kilimani should not begin as a forwarded WhatsApp number.

CARENA CONNECT is where the connection is the product — verified profiles, in-app chat, and support after the hire. The mobile app is where the work happens. This site is the public face.

Now matching

Craft, not contacts

01

Driver

Personal, family, and school-run driving.

02

House help

Live-in or live-out household support.

03

Cleaner

Home and compound cleaning.

04

Caregiver

Elder and home care support.

05

Childcare

Nanny and child-minding support.

06

Gardener

Garden and compound care.

07

Cook

Home cooking and meal prep.

08

Handyman

Minor repairs and household fixes.

Four beats

How a connection actually works

  1. 01

    Find

    Search by neighbourhood and craft — a Westlands cleaner, a South B driver — not a forwarded stranger.

  2. 02

    Connect

    Pay a connection fee. Chat opens inside CARENA. Private phones stay private.

  3. 03

    Work

    Interview, agree terms, confirm the hire. Both sides keep a record on the platform.

  4. 04

    Stay

    If the arrangement fails, report it and find a replacement without starting from WhatsApp again.

Trust, not theatre

Verified is a status. Character still shows up at work.

Workers upload ID and request review before they appear in search. Families unlock chat with a connection fee. Reports and replacements stay on the platform — so the next hire is not another group chat.

“His phone number stays off the page — that is the point.”

CARENA principle

Nairobi first

Built for the hire that has to hold.